Here at the office, we get a lot of questions about a lot of things. In order to save you a phone call, an email, or a trip to City Hall, we have compiled the answers to the questions we get most often.
Note: Right now, the "answers" below are simply the most relevant people to contact. These will be updated shortly with more complete information!
- Q: How do I get assistance on reducing my water/sewer charges?
- A: For water: Michael Morris, 823.3383; sewer: Vicki Grudzinski, 503.823.7183
- Q: People drive too fast in my neighborhood. How do I obtain traffic calming help from the Office of Transportation?
- A: Contact Traffic Investigations in the Office of Transportation, 503.823.SAFE (503.823.7233) or e-mail: safe@pdxtrans.org [1]
- Q: What can I do to stop my neighbor from parking multiple junk cars in his yard and on the street?
- A: Code Compliance 503.823.7305; or parking enforcement 503.823.5195
- Q: Where do I go to report pot hole damage to my tires, and why aren't these pot holes being repaired?
- A: Peter Schillaci, Bureau of Maintenance 503.823.2867 is happy to help. When a pothole is reported, the Bureau of Maintenance is committed to repairing the pothole within a few days. Unfortunately, they can't know every pothole out there. Thanks for your help in alerting us!
- Q: What help can I obtain to prevent rainwater from chronically flooding my basement?
- A: Bureau of Maintenance 503.823.1700
- Q: I get trapped at railroad crossings for great lengths of time. What can be done about this?
- A: Roland Chlapowski, Commissioner Adams' Office 503.823.1123
- Q: I want the city to do something about airport noise impacting my neighborhood. What should I do?
- A: Maria Thi Mai, Commissioner Adams' Office 503.823.4045
- Q: My car was towed and I don't know my rights, since I don't believe I deserved to be towed.
- A: Marian Gaylord, Towing Coordinator 503.823.5146
- Q: Parking enforcement ticketed my car even though I still had time on my SmartPark sticker, so what should I do to protest the ticket?
- A: Nolan Mackrill, Office of Transportation 503.823.6830
- Q: I'm concerned with development in my neighborhood, what can I do?
- A: Jesse Beason, Commissioner Adams' Office 503.823.4128
If you have any questions that aren't answered here, please feel free to contact us (leave a comment on this page) and we'll do our best to help you.